FAQs

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General Enquiries

It is define as being able to degrade and break down by itself in natural condition and environment into components by fungus and bacteria from the natural environment example from landfill.

Currently it could be break down to at least 70% by itself in six month time in to Carbon Dioxide(CO2) and Water (H2O) and the 30% of Polypropylene could not degrade by itself but it is recyclable.

Polypropylene (PP) need to be added in to strengthen and also make the product more affordable in the market. Polypropylene will not Biodegradable but good small percentage of 30% PP is being use in the product and if compare to 100% plastic we did put in a good effort and we are working to improve on this area though our ongoing R&D effort.

Yes, you can wash it and reuse it but as it is made for disposable purpose and prolonged usage is not advisable.

Yes, it can be use in microwave and it can be use in up to 90 degree Celsius. Higher temperature will cause the product to be soft, deform or melt.

If well kept in dry and good control condition BioGreen can kept up to one year in it original packaging and in seal carton. Once open from it packaging the expiry period will be shorter but it is still good for usage but the product will become more yellow in color when contact with air and water moisture. It is advisable to consume and dispose it in short period of time once open from it packaging.

Biodegradation can actively start it process in natural condition such as landfill. The landfill is a good condition for for biodegradation. But be aware that when it touches water or water moisture which will encourage biodegradation process in your storage area.

Yes it can be recycled as they are 30% of polypropylene in the product content.

Yes Biogreen Tableware has obtained Green label in 2012.

BioGreen follows the” ROHS” guideline on the restriction of hazardous substances – we follow RoHS guideline which is an environmental directive implemented on 1 July 2006 by the European Union (EU). Currently RoHS limits the use of certain hazardous substances in electrical and electronic products but we recognise the impact of hazardous substances if it is beyond a maximum permissible limit and we put this control in our BioGreen product.

Product must not contain the following hazardous substances beyond a maximum permissible limit :

  • Lead
  • Mercury
  • Cadmium
  • Hexavalent Chromium
  • Polybrominated Biphenyls (PBB)
  • Polybrominated Diphenyl Ethers (PBDE)
Yes, we welcome customised order, catering, fast food restaurant, hospitals, organisation, wholesaler and overseas orders, please click here to contact us.

Contact Information

You may contact us via email at enquiry@biogreen.com.sg with the email title BIOGreen Products  {Insert your product name} or you may reach out to us via phone +65 6269 1687. We will get back to you as soon as possible. (Office hours: 8.30am-5pm Mon-fri)

If you have a business opportunity for BIOGreen platform, contact us via email at enquiry@biogreen.com.sg with the email title: Business opportunities. Our team will get in touch with you soon.

Delivery

Minimum spend for free shipping
Nett spend of S$180 and above – FREE 1 delivery per order

Standard Delivery
Below S$180 - Flat delivery rate of $4.50 per order

Express Delivery
Up to 3kg - $6.50 per order
Above 3 to 8kg - $8.50 per order
Above 8 t0 15kg - $12.00 per order
Above 15 to 20kg - $14.00 per order

Your order will be delivered within 3 - 5 business days from date of order. (before 5pm)

Express deliveries will arrive the next working day (Mon - Fri) if you have placed your order before the 12PM cut-off time.

 **Do note that there is no delivery on Sundays and Singapore Public Holidays

You will be notified of your order tracking details via email or WhatsApp.

*During sales periods and/or force majeure events, such as extreme weather conditions, deliveries may take a little longer.

Please email us at enquiry@biogreen.com.sg  with the email title:  order number: [insert order number]. The goods have not arrived. or you may reach out to us via Phone  +65 6269 1687 ,We will get back to you as soon as possible.  (Office hours: 8.30am-5pm Mon-fri)

Self-collection is by appointment only.

To make an appointment, call 6269 1687 or email enquiry@biogreen.com.sg with the email title: Self-collection of goods {insert your collection date}.

We will get back to you as soon as possible.
(Office hours: 8.30am-5pm Mon-fri)

Custom Products/
Packaging Design

Yes, we welcome customised order, catering, fast food restaurant, hospitals, food chain, organisation, wholesaler and overseas orders

We specialize in food packaging, but we also occasionally manufacture custom packaging for other industries and purposes.

Please send an inquiry to enquiry@biogreen.com.sg with the email title: Custom Products.

  1. Contact number
  2. Company /Individual
  3. Material required
  4. Quantity required
  5. Product Dimensions : HxLXW
  6. Reference photo or  product link

General Enquiries

It is define as being able to degrade and break down by itself in natural condition and environment into components by fungus and bacteria from the natural environment example from landfill.

Currently it could be break down to at least 70% by itself in six month time in to Carbon Dioxide(CO2) and Water (H2O) and the 30% of Polypropylene could not degrade by itself but it is recyclable.

Polypropylene (PP) need to be added in to strengthen and also make the product more affordable in the market. Polypropylene will not Biodegradable but good small percentage of 30% PP is being use in the product and if compare to 100% plastic we did put in a good effort and we are working to improve on this area though our ongoing R&D effort.

Yes, you can wash it and reuse it but as it is made for disposable purpose and prolonged usage is not advisable.

Yes, it can be use in microwave and it can be use in up to 90 degree Celsius. Higher temperature will cause the product to be soft, deform or melt.

If well kept in dry and good control condition BioGreen can kept up to one year in it original packaging and in seal carton. Once open from it packaging the expiry period will be shorter but it is still good for usage but the product will become more yellow in color when contact with air and water moisture. It is advisable to consume and dispose it in short period of time once open from it packaging.

Biodegradation can actively start it process in natural condition such as landfill. The landfill is a good condition for for biodegradation. But be aware that when it touches water or water moisture which will encourage biodegradation process in your storage area.

Yes it can be recycled as they are 30% of polypropylene in the product content.

Yes Biogreen Tableware has obtained Green label in 2012.

BioGreen follows the” ROHS” guideline on the restriction of hazardous substances – we follow RoHS guideline which is an environmental directive implemented on 1 July 2006 by the European Union (EU). Currently RoHS limits the use of certain hazardous substances in electrical and electronic products but we recognise the impact of hazardous substances if it is beyond a maximum permissible limit and we put this control in our BioGreen product.

Product must not contain the following hazardous substances beyond a maximum permissible limit :

  • Lead
  • Mercury
  • Cadmium
  • Hexavalent Chromium
  • Polybrominated Biphenyls (PBB)
  • Polybrominated Diphenyl Ethers (PBDE)
Yes, we welcome customised order, catering, fast food restaurant, hospitals, organisation, wholesaler and overseas orders, please click here to contact us.

Contact Information

You may contact us via email at enquiry@biogreen.com.sg with the email title BIOGreen Products  {Insert your product name} or you may reach out to us via phone +65 6269 1687. We will get back to you as soon as possible. (Office hours: 8.30am-5pm Mon-fri)

If you have a business opportunity for BIOGreen platform, contact us via email at enquiry@biogreen.com.sg with the email title: Business opportunities. Our team will get in touch with you soon.

Delivery

Minimum spend for free shipping
Nett spend of S$180 and above – FREE 1 delivery per order

Standard Delivery
Below S$180 - Flat delivery rate of $4.50 per order

Express Delivery
Up to 3kg - $6.50 per order
Above 3 to 8kg - $8.50 per order
Above 8 t0 15kg - $12.00 per order
Above 15 to 20kg - $14.00 per order

Your order will be delivered within 3 - 5 business days from date of order. (before 5pm)

Express deliveries will arrive the next working day (Mon - Fri) if you have placed your order before the 12PM cut-off time.

 **Do note that there is no delivery on Sundays and Singapore Public Holidays

You will be notified of your order tracking details via email or WhatsApp.

*During sales periods and/or force majeure events, such as extreme weather conditions, deliveries may take a little longer.

Please email us at enquiry@biogreen.com.sg  with the email title:  order number: [insert order number]. The goods have not arrived. or you may reach out to us via Phone  +65 6269 1687 ,We will get back to you as soon as possible.  (Office hours: 8.30am-5pm Mon-fri)

Self-collection is by appointment only.

To make an appointment, call 6269 1687 or email enquiry@biogreen.com.sg with the email title: Self-collection of goods {insert your collection date}.

We will get back to you as soon as possible.
(Office hours: 8.30am-5pm Mon-fri)

Custom Products/Packaging Design

Yes, we welcome customised order, catering, fast food restaurant, hospitals, organisation, wholesaler and overseas orders

We specialize in food packaging, but we also occasionally manufacture custom packaging for other industries and purposes.

Please send an inquiry to enquiry@biogreen.com.sg with the email title: Custom Products.

  1. Contact number
  2. Company /Individual
  3. Material required
  4. Quantity required
  5. Product Dimensions : HxLXW
  6. Reference photo or  product link

Have a question?

Further enquiries are always welcomed. Let us know how we may help you via the form below. We look forward to hearing from you!